Terms & Conditions

These Terms and Conditions govern your use of the HGV Training Academy website and services. By accessing our website, submitting an enquiry, or enrolling in our training programmes, you agree to be bound by these Terms and Conditions.

About Us

HGV Training Academy is the UK’s leading HGV training provider, helping thousands of students start successful careers as professional drivers.

Eligibility

To enrol in our training programmes, you must meet the minimum legal and medical requirements for professional HGV drivers in the United Kingdom. It is your responsibility to ensure that you meet these requirements before booking any course.

Course Bookings

All course bookings are subject to availability and confirmation. Course dates, locations, and instructors may be subject to change where necessary.

Fees and Payments

Course fees must be paid in full or in agreed instalments before training commences. Prices displayed on our website are subject to change without prior notice.

Failure to complete payment may result in suspension or cancellation of training.

Cancellations and Refunds

Cancellation and refund requests must be submitted in writing.

Refunds may not be available for cancelled, missed, or partially completed courses unless stated otherwise.

Any third-party fees, including test fees or medical assessments, are non-refundable once booked.

Training and Assessments

Successful completion of training does not guarantee a driving licence, test pass, or employment. Outcomes depend on individual performance, attendance, and external testing authorities.

You are responsible for attending sessions punctually and following instructor guidance at all times.

Health and Safety

You must disclose any medical conditions or circumstances that may affect your ability to safely participate in training.

We reserve the right to remove any participant who behaves dangerously or fails to comply with safety instructions.

Use of Our Website

You agree not to misuse our website, introduce malicious code, or engage in activities that may damage or disrupt our services.

Intellectual Property

All content on this website, including text, logos, images, and training materials, is the property of HGV Training Academy and may not be reproduced without written permission.

Limitation of Liability

We are not liable for indirect, incidental, or consequential losses arising from the use of our services or website.

Our total liability shall not exceed the amount paid by you for the relevant course or service.

Data Protection

Your personal data is handled in accordance with our Privacy Policy.

Third-Party Services

We may reference or link to third-party services or websites. We are not responsible for their content, policies, or actions.

Changes to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. Continued use of our website or services constitutes acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

If you have any questions regarding these Terms and Conditions, please contact us:

HGV Training Academy
Email: info@hgvtrainingacademy.co.uk
Phone: +44 (0)XXXX XXXXXX

Terms & Conditions